Privacy Policy

Boreal Commodities Ltd. (“Boreal Commodities,” “we,” “us,” or “our”) is committed to protecting the personal information entrusted to us by customers, suppliers, business partners, and website visitors. This Privacy Policy explains what information we collect, how we use it, and the choices available to you.

We may collect personal information through:

• contact forms and request-a-quote forms on this website;
• email and telephone communications;
• newsletter and market-brief subscriptions;
• website analytics and cookies;
• business inquiries and referrals;
• supplier and customer onboarding processes.

Information collected may include:

• name, company name, and job title;
• email address, telephone number, and country;
• product interests, requested volumes, and destination market;
• messages and correspondence you send to us;
• IP address, browser type, device information, and website usage information.

We use personal information to:

• respond to inquiries and requests;
• prepare indicative and firm quotations;
• evaluate and progress potential business relationships;
• communicate about our products, services, and markets;
• process supplier and customer onboarding;
• maintain business, transaction, and compliance records;
• operate, secure, and improve this website;
• prevent fraud, misuse, and unauthorized access;
• comply with applicable legal and regulatory obligations.

We collect and use personal information on the legal bases available under applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and, where relevant, provincial privacy laws. Where the law of another jurisdiction applies to a particular activity, we will process personal information on the legal grounds available under that law, which may include your consent, the performance of a contract, our legitimate business interests, or compliance with legal obligations.

This website may use cookies and similar technologies that are strictly necessary for the site to function, as well as functional cookies that remember your preferences. Where we deploy analytics or optional marketing technologies in the future, we will update this Privacy Policy and, where required, implement a consent mechanism before such technologies are activated.

You may control cookies through your browser settings, including blocking or deleting existing cookies. Disabling certain cookies may affect the functionality of the website. If a cookie consent tool is made available on this site, you may manage your preferences through that tool at any time.

We may share personal information with trusted third parties where necessary to conduct our business, including:

• website hosting, email, and CRM service providers;
• analytics providers;
• logistics, freight, inspection, and commercial partners as required to perform a transaction;
• legal, accounting, compliance, and other professional advisers;
• government, regulatory, or law enforcement authorities where required by applicable law.

We do not sell personal information.

Because we operate internationally, personal information may be processed, stored, or accessed in countries other than the one in which it was collected, including in Canada, the United States, and countries within Central Asia. Those countries may have privacy laws that differ from those of your country of residence.

We retain personal information only for as long as is reasonably necessary for the purposes described in this Privacy Policy, including to meet our business, contractual, legal, accounting, tax, and compliance recordkeeping requirements.

We maintain reasonable administrative, technical, and organizational safeguards designed to protect personal information from loss, misuse, unauthorized access, disclosure, alteration, and destruction. No method of transmission or storage over the internet, however, is completely secure, and we cannot guarantee absolute security.

Depending on the laws that apply to you, you may have the right to:

• access the personal information we hold about you;
• request correction of inaccurate or incomplete information;
• request deletion of your personal information;
• withdraw consent where processing is based on consent;
• request information about how your personal information has been used or disclosed.

To exercise these rights, please contact us using the details in the “Privacy Contact” section below. We may need to verify your identity before responding.

This website is intended for business users and is not directed at children. We do not knowingly collect personal information from children.

This website may contain links to third-party websites. Those third-party sites have their own privacy practices, which we do not control and for which we are not responsible.

We may update this Privacy Policy from time to time. The updated version will be posted on this website with a revised “Last updated” date.

For questions or requests relating to this Privacy Policy or your personal information, please contact:

• Boreal Commodities Ltd., 49 St. Clair Avenue W, Toronto, ON M4V 1K6, Canada
• Telephone: +1 (647) 410-4247
• Or write to us via the contact page.